Refund policy
Refund & Return Policy
Last Updated: October 24, 2026
At NAROIVA, we want you to have a positive shopping experience. This policy explains the conditions for returns, refunds, and exchanges for purchases made at huntsuperfood.com.
Return Period
You may request a return within 14 days of the date your order is delivered. Please contact us within this period to initiate your return.
Return Eligibility
Items must generally be unused, in their original condition and packaging, and accompanied by proof of purchase.
For fragrances and skincare products, opened or used items may not be eligible for return for hygiene and safety reasons, except where the item is defective, damaged, incorrectly supplied, or applicable law requires otherwise.
Eligible Stanley products must be returned in their original condition, with accessories and packaging where applicable.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us at repshop7452@gmail.com. Please include your order number, a description of the problem, and photographs where possible.
We will review your request and provide an appropriate resolution in accordance with applicable law.
How to Request a Return
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Email repshop7452@gmail.com with your order number and reason for return.
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Wait for confirmation and return instructions from our support team.
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Ship the item to the return address provided by our team.
Please do not send items to our business address unless we have confirmed that it is the correct return location.
Return Shipping
For eligible change-of-mind returns, customers are responsible for return shipping costs. If an item is defective, damaged, or incorrectly supplied, we will cover return costs where required by law or as otherwise confirmed by our support team.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider or bank.
Original shipping charges may be non-refundable for change-of-mind returns, except where required by law.
Exchanges
If you receive a damaged, defective, or incorrect product, contact us to discuss a replacement, refund, or another appropriate resolution.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.
Contact Us
Store Name: NAROIVA
Website: https://huntsuperfood.com
Email: repshop7452@gmail.com
Phone: +1 318-203-9466
Business Address: 1802 Water St, Lecompte, Louisiana 71346, United States