Refund policy

Return & Refund Policy

At our store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns
You have 7 days from the date of delivery to request a return. To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items
Due to hygiene and safety reasons, certain items such as opened coffee products or used items cannot be returned.

Refunds
Once we receive your returned item, we will inspect it and notify you about the status of your refund. If approved, your refund will be processed within 5–7 business days to your original method of payment.

Late or Missing Refunds
If you haven’t received a refund yet, please first check your bank account again. Then contact your bank or payment provider, as it may take some time before your refund is officially posted.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our support team.

Shipping Returns
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us
If you have any questions about our Return & Refund Policy, please contact us through our website or email support.